Terms and Conditions

Last Updated: 11/10/2025

Welcome to Janah Creations! These Terms and Conditions (“Terms”) govern your use of our website [janacreations.com] and any products or services provided through it. By accessing or purchasing from our website, you agree to these Terms.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others. You must not use our site to distribute viruses, spam, or any harmful software.

2. Product Information

We strive to display accurate product descriptions and images. However, we cannot guarantee that product colors or details will always appear exactly as shown on your device screen.

3. Purchases and Payments

All payments must be made at the time of purchase. We accept major credit cards, debit cards and PayPal. Prices are subject to change without notice, but the total at checkout will always be the amount charged.

4. Shipping

Orders are processed and shipped within 3–5 business days. Shipping times may vary based on location and carrier delays. We are not responsible for lost or stolen packages once they are in the hands of the carrier.

5. Returns and Exchanges

We do not accept returns or exchanges. However, if there is an issue with your order, please email us at admin@janahcreations.com, and we will work with you individually to find a resolution.

6. Intellectual Property

All content, images, and materials on this site are the property of Janah Creations and may not be used, copied, or reproduced without permission.

7. Limitation of Liability

To the fullest extent permitted by law, Janah Creations shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of North Carolina, without regard to its conflict of law principles.

9. Contact Information

For questions about these Terms, please contact us at:
📧 admin@janahcreations.com

Return and Refund Policy

Last Updated: 11/11/2025

At Janah Creations, we value our customers and the quality of our products. Please review our return and exchange policy below before placing an order.

1. All Sales Are Final

We do not accept returns or exchanges. Please ensure that all details are correct before submitting your order.

2. Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Email us at admin@janahcreations.com with the following details:

Your order number
A clear photo of the issue
A brief description of the problem

We will review your case and work with you individually to find a fair resolution, which may include a replacement or other solution at our discretion.

3. Non-Returnable Items

Since all sales are final, we cannot accept returns for:

Buyer’s remorse
Incorrect size or color chosen
Items damaged through misuse or improper care

4. Contact

If you experience any issues with your order, please reach out to:
📧 admin@janahcreations.com

We appreciate your understanding and support of our BIG small business!

Janah Creations